Online Banking Vs. Mobile Banking
"While PC-based online banking is not much older than a high school student, mobile banking is still in elementary school. With the proliferation of smartphones, however, online banking’s younger sibling is quickly catching up to the slightly more established option.
Banking through your PC’s web browser offers a full menu of services. You can easily and conveniently schedule payments, transfer funds, add new payees, open new accounts, apply for loans, view current and past statements, and access information about specific checks that have been deposited. A PC or Mac allows you to view an extensive array of details and options, giving you full control of your accounts."
J.D. Power and Associates Reports: Satisfaction with Bank Facilities and Routine Interactions Offset Decreasing Satisfaction with Fees
"While consumers are growing increasingly dissatisfied with fees, banks are able to offset it with higher satisfaction in other areas, such as banking facilities, account activities, and problem resolution, according to the J.D. Power and Associates 2012 U.S. Retail Banking Satisfaction Study(SM) released today. The study, now in its seventh year, finds that overall retail banking customer satisfaction has improved by one index point in 2012 to an average of 753 (on a 1,000-point scale) from 2011. Customer satisfaction with the retail banking experience is measured in six factors: account activities; account information; facility; fees; problem resolution; and product offerings."
Bank Freedom Teams with FIS Mobile to Provide New Mobile Banking Offerings as a Safe and Convenient Alternative for Underbanked Consumers
"Bank Freedom, a wholly-owned subsidiary of PrepaYd, Inc. (otc pink:PPDC), today announced that Bank Freedom has a multi-year agreement for the FIS Mobile offering in support of Bank Freedom's mobile application for the underbanked market. FIS is the world's largest provider of banking and payments technology."